For most organizations, change is difficult as most people do not enjoy it.  Using stakeholder engagement and system thinking principles, we provide support for large scale change initiatives that may be difficult to manage.  Services include initial plan development, up to and including implementation oversight.

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Expert level knowledge in the development of formal strategic plans, including environmental scans, SWOT analysis, and synthesizing information to formulate implementation strategies to accomplish short and long-term goals.  Experience includes the development of key performance indicators and board level reporting to track progress towards successful implementation. 

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Expert level knowledge specific to the Pennsylvania Rural Health Model which includes global budgeting and transitioning to a value-based healthcare delivery system.  In addition to global budgeting, expertise includes other value-based initiatives such as care management strategies, NCQA patient-centered medical home recognition, and advancing tele-medicine strategies.

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Practical knowledge specific to enhancing revenue cycle functions to maximize processes using lean principles to maximize revenue. Expertise includes the development of Key Performance Indicators (KPIs) in order to manage business operations and identify performance improvement opportunities.

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